Privacy Policy

Last updated: 5 May 2026

WP Roofing & Building Ltd ("we", "us", "our") respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect any information you provide when using our website at wproofing.co.uk or contacting us about our services.

1. Who We Are

WP Roofing & Building Ltd, based in Barrow-in-Furness, Cumbria, is the data controller for the information you submit to us. You can contact us at contact@wproofing.co.uk or on 07927 847 708.

2. What We Collect

When you use our website or get in touch we may collect:

• Your name, phone number, email address and postcode (when you submit our quote form)
• Details of the work you are enquiring about
• Any other information you choose to share in correspondence
• Standard server log data (IP address, browser type, pages visited) for security and analytics purposes

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiry and provide a quote
• Carry out work you have asked us to do
• Issue invoices and process payments
• Communicate with you about your project (booking, scheduling, completion)
• Improve our website and services

We will never sell, rent or share your personal data with third parties for marketing purposes.

4. Lawful Basis

Under UK GDPR, we process your data on the basis of legitimate interest (responding to your enquiry) and contract (fulfilling work you have instructed). Where we send marketing communications, we do so only with your express consent, which you may withdraw at any time.

5. How We Store It

Information you submit is held securely on our business systems (email, accounting software, customer records). Access is limited to staff who need it to deliver your project. We retain customer records for as long as is reasonably necessary, generally up to 6 years after the completion of works for tax, warranty and legal purposes.

6. Cookies

Our website uses essential cookies to function correctly and may use analytics cookies (for example Google Analytics) to understand how visitors use the site. We do not use advertising cookies. You can disable cookies in your browser settings — note that some site features may not work as expected without them.

7. Third-Party Services

We may use the following third-party services in connection with our website and business:

• Google Analytics (anonymised website usage data)
• Google Fonts (for typography on our site)
• Our website host (server logs)
• Our email and accounting providers

These providers process data on our behalf and under their own privacy policies, which we encourage you to review.

8. Your Rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Ask us to correct inaccurate data
• Ask us to delete your data (subject to legal retention requirements)
• Restrict or object to our processing
• Withdraw consent for any optional processing
• Lodge a complaint with the Information Commissioner's Office (ico.org.uk)

To exercise any of these rights, please email us at contact@wproofing.co.uk.

9. Security

We take reasonable technical and organisational measures to protect your data against unauthorised access, alteration or disclosure. However no system is 100% secure, and we cannot guarantee the absolute security of any information transmitted over the internet.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of the page indicates when changes were last made. Significant changes will be communicated where reasonably practical.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

WP Roofing & Building Ltd
Barrow-in-Furness, Cumbria
Email: contact@wproofing.co.uk
Phone: 07927 847 708